2 out of 3 Complaints = No Response

Digging around a little bit, we were able to pull some statistics on some 130 complaints filed with the BBB of Houston. What we read is appalling, but not entirely shocking considering all of the negative reviews we've come across in regards to the lack of ethics at ScienceLab.com.

You're reading that correctly. Out of 130 complaints that were closed (as there appeared to be no legal recourse for those filing the complaint), over 2/3rds of the complaints simply received no response... the majority being in regards to refunds that were never given for product that was never delivered, or subbed out for a lower quality product.

This is misleading, and fraudulent.

We found an article published under the Consumer Watch section of the Houston Chronicle titled "Humble firm defends itself against complaints" with an interesting quote from Stacey Tyler, VP of Operations at ScienceLab.com.

"Sciencelab.com, Inc. is however, diligent in eventually bringing resolution to EVERY customer."

Clearly, this is an outright lie. I encourge you all to contact the Office of the Attorney General of Texas and file a report with them. With enough complaints, maybe we can get legal action taken and shut down this thieving business.

ScienceLab.com, you are liars!

If you have stories you'd like to share about your dealings with ScienceLab.com, please contact us at sciencelabdotcom@gmail.com. We'd like to publish your experiences so that others could be warned before they're stolen from.

Good luck out there, and safe shopping!

-The Authors